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Updated April 4, 2019

Below is a current list of known issues which have been identified by users of CTAS. After each issue you'll find a suggested temporary solution to the issue.

We encourage you to visit this page regularly as you continue to use CTAS to see if any new issues have been added. If you discover any issues that are not currently listed, please submit them to ctas@auditor.state.mn.us. We will work to correct these issues for the next update to the program.

Accounting Module

Receipts, Claims and Disbursements

  • ISSUE: Using the Backspace key in the Fund Number, Account Number, Object Code and Program Code columns of the Account Distribution section, creates the following error message in CTAS:

  • SOLUTION: Do not use the Backspace key. Use the mouse to highlight the entire Fund Number, Account Number, Object Code or Program Code and re-enter the data.

Receipts

  • ISSUE: When you add and save a new receipt with the "Cleared check" box checked, certain fields will become "read-only", preventing you from saving any subsequently-added receipts.
  • SOLUTION: Do not check the "Cleared check" box. Instead, clear receipts by either:
  • Reopening the receipts for edit from the Receipts list tab and then checking the Cleared box and saving, or
  • Using the Cash Processing feature in the Cash Module (Deposits in Transit).

Disbursements

  • ISSUE: When you add and save a new disbursement with the "Cleared check" box checked, certain fields will become "read-only", preventing you from saving any subsequently-added disbursements.
  • SOLUTION: Do not check the "Cleared check" box. Instead, clear disbursements by either:
  • Reopening the disbursement for edit from the Disbursement list tab, then checking the Cleared box and saving, or
  • Using the Cash Processing feature in the Cash Module (Outstanding Checks).

Investments Module

Investments

  • ISSUE: When you add a deposit or withdrawal while editing an investment, you receive a generic CTAS error message stating, "CTAS is unable to complete this operation.” CTAS then saves the entry but creates a check or receipt number of “0” instead of an IAD (Investment Automatic Deposit) or IAW (Investment Automatic Withdrawal) number.
  • SOLUTION: Do not add letters or numbers to the CTAS-generated check number (IAD) or receipt number (IAW): doing this will prevent additional deposits or withdrawals from being created for that investment. To fix, remove any letters or numbers from the check or receipt number, returning the created IAD or IAW to its original number: for example, change IAW1a to IAW1 or IAD8b to IAD8.

Reports Module

Vendors

  • ISSUE: The 1099 Report does not print the City, State and Zip Code for a vendor.
  • SOLUTION: In the Accounting Module, Vendor Section, Vendors List tab, locate the Vendor in question and then edit the Vendor record by adding a “.” in the second address line. Then save.

PERA Exclusion Report

  • ISSUE: PERA Exclusion Report not listing all employees excluded from PERA.
  • SOLUTION: In the Payroll Module, Employee Section, open the individual employee(s) record(s) who is not showing on the report. Check the “Date Employed” field, if there is no date employed, add a date and save the record. Employee(s) will now show on report when generated.

Previously-Corrected Issues, by CTAS Version

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